> ## Documentation Index
> Fetch the complete documentation index at: https://safety.ourdream.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Wellbeing resources

> External crisis and support services. ourdream is not a substitute for professional help.

ourdream is generated by AI. Characters do not have judgement,
emotional state, or professional training. If you are in crisis, or if
something on or off the platform is putting you or someone else at
risk, please contact one of the services below.

In an immediate emergency, call your local emergency number
(911 in the US, 999 in the UK, 000 in Australia, 112 across the EU).

## How ourdream responds to self-harm and suicide

Content that depicts, encourages, or gives instructions for suicide or
self-harm is not allowed, including in fiction and roleplay. This is
how that rule is enforced.

* Every user message and every character reply is screened before
  delivery for suicidal ideation or self-harm, in any language and
  including indirect phrasing.
* If a user's message is flagged, the character does not reply. The
  user sees a notice that points them to crisis support services,
  including a suicide and crisis helpline and the country-by-country
  list on this page. In some regions the notice is a dialog the user
  must acknowledge.
* If a character's reply is flagged, it is withheld and replaced with a
  filtered-content notice carrying the same crisis support referral.
  The user can rewind or ask for a new reply.
* ourdream is not a crisis service. Characters are AI and no clinician
  monitors conversations. If you or someone else is in danger, contact
  the services on this page directly.

## United States

| Service                                                           | What for                                 | Contact             |
| ----------------------------------------------------------------- | ---------------------------------------- | ------------------- |
| [988 Suicide & Crisis Lifeline](https://988lifeline.org/)         | Suicide, self-harm, mental-health crisis | Call or text 988    |
| [Crisis Text Line](https://www.crisistextline.org/)               | Any crisis, text-based                   | Text HOME to 741741 |
| [RAINN](https://www.rainn.org/)                                   | Sexual assault                           | 1-800-656-4673      |
| [LGBT National Hotline](https://www.lgbthotline.org/)             | LGBTQ+ peer support                      | 1-888-843-4564      |
| [National Domestic Violence Hotline](https://www.thehotline.org/) | Intimate-partner violence                | 1-800-799-7233      |

## United Kingdom

| Service                                        | What for                                 | Contact             |
| ---------------------------------------------- | ---------------------------------------- | ------------------- |
| [Samaritans](https://www.samaritans.org/)      | Suicide, distress, anything on your mind | 116 123             |
| [Shout](https://giveusashout.org/)             | Any crisis, text-based                   | Text SHOUT to 85258 |
| [Refuge](https://www.refuge.org.uk/)           | Domestic abuse                           | 0808 2000 247       |
| [Switchboard LGBT+](https://switchboard.lgbt/) | LGBTQ+ support                           | 0800 0119 100       |

## Australia

| Service                                        | What for                     | Contact      |
| ---------------------------------------------- | ---------------------------- | ------------ |
| [Lifeline](https://www.lifeline.org.au/)       | Suicide, crisis              | 13 11 14     |
| [Beyond Blue](https://www.beyondblue.org.au/)  | Mental-health support        | 1300 22 4636 |
| [1800RESPECT](https://www.1800respect.org.au/) | Domestic and sexual violence | 1800 737 732 |
| [QLife](https://qlife.org.au/)                 | LGBTQI+ peer support         | 1800 184 527 |

## Canada

| Service                                                       | What for                                           | Contact          |
| ------------------------------------------------------------- | -------------------------------------------------- | ---------------- |
| [9-8-8 Suicide Crisis Helpline](https://988.ca/)              | Suicide, self-harm, mental-health crisis           | Call or text 988 |
| [Hope for Wellness Helpline](https://www.hopeforwellness.ca/) | Culturally grounded support for Indigenous peoples | 1-855-242-3310   |
| [ShelterSafe](https://www.sheltersafe.ca/)                    | Directory of domestic-violence shelters by region  | sheltersafe.ca   |

## European Union and international fallback

| Service                                           | What for                                       | Contact                            |
| ------------------------------------------------- | ---------------------------------------------- | ---------------------------------- |
| EU 116 123 emotional-support line                 | Emotional support across most EU member states | 116 123                            |
| [Befrienders Worldwide](https://befrienders.org/) | Directory of crisis lines in other countries   | Use the country lookup on the site |

If your country is not listed above, search for your **local crisis
or mental-health service**, or use the Befrienders Worldwide
directory to find an equivalent line near you.

## A note on this list

This list is informational. ourdream is not affiliated with any of
the services above and does not receive any data about your
contact with them. We provide the list because the platform
generates intimate and sometimes intense content, and we'd rather
you have these numbers in front of you than not.