This page is a plain language summary. The
Privacy Policy is the legal
document; if there is ever a conflict, that document governs. What we collect
| Category | Example | Why |
|---|
| Account info | Email, password hash, age confirmation | To run your account |
| Payment info | Plan, billing address, card on file (held by payment processor) | To bill you |
| Content you create | Characters, chats, images, videos | The product |
| Usage telemetry | Pages viewed, features used, errors hit | Product improvement, debugging |
| Device info | Browser, OS, approximate region | Security, support |
What we do not collect
- Your contacts.
- Your location beyond the country/region needed for tax and compliance.
- The contents of other apps on your device.
Who sees your chats
| Audience | Sees private chats? |
|---|
| You | Yes |
| Other users (incl. character creators) | No |
| ourdream staff | Only with your explicit support consent, or when responding to a lawful legal request |
| Third-party AI providers | Yes. The message you send is processed by the model provider to generate the reply, governed by their data-processing agreement |
Third parties we use
ourdream uses third-party services to run. The major ones:
- AI model providers, for chat and image generation
- A payment processor, to bill subscriptions
- Go.cam, for age verification on mature features
- Infrastructure providers, for hosting, storage, and CDN
CSAM detection runs on our own classifiers; we do not send images to a
third-party CSAM-detection vendor.
The full list with what each one receives is in the
Privacy Policy.
Your rights
Depending on where you live, you have the right to access the data we
hold about you, correct inaccurate data, delete your account and the
data associated with it, export your data in a portable format, and
object to specific uses such as analytics.
To request any of these, email trust@ourdream.ai. Account deletion
is also available in Settings → Account management.
Children
ourdream is 18+. We do not knowingly collect data from anyone under 18.
If you believe a user is a minor, report it through
How to report.
Changes
When we change how we collect or use data, we update the full Privacy
Policy. The “Last modified” date at the bottom is authoritative.Last modified on May 18, 2026
