ourdream is an 18+ platform. We verify on both ends:
- Users must confirm they are 18 or older to access mature content,
and where required by jurisdiction must complete identity verification.
- Characters must depict adults. See
Prohibited content → Minors.
This page covers the user-side verification.
How verification works
Standard sign-up
All new accounts confirm age at sign-up.
When identity verification is required
Where local law requires it, users must complete identity verification
before accessing mature features. See Jurisdictional requirements
below for what triggers this.
The identity-verification flow
When identity verification is required, we use
Go.cam, an independent third-party age-
verification provider. Depending on the jurisdiction and the user’s
context, Go.cam dynamically selects from several verification methods,
which may include facial recognition (AI age estimation), live
selfie with liveness check, government-issued ID, or credit-card
verification.
The integration shape is the same regardless of method:
- The user completes the verification flow on Go.cam.
- Go.cam returns a binary “verified 18+” signal to ourdream.
- We retain the signal on the account; we never receive the
underlying ID document, selfie, or liveness video.
Go.cam is certified by the German KJM, the British ACC, and
recommended by the ASACP. They are GDPR-compliant and have completed
a risk assessment with the UK ICO.
Jurisdictional requirements
Where local law requires more than baseline verification, we apply the
jurisdiction’s specific requirements. Users in those jurisdictions are
routed to the verification flow regardless of their plan.
What we store
| Data | Retention |
|---|
| Verified-18+ signal on the account | While the account exists |
| Verification session metadata (date, vendor reference ID) | Up to 30 days, in a session cookie |
| ID document image | Not retained |
| Biometric (face) image | Not retained |
| Liveness video | Not retained |
When verification doesn’t complete
If verification doesn’t complete, the user is not granted access to
gated features and can retry. Repeated failed attempts and obvious
tampering are flagged for review.
If a user successfully verifies but later evidence emerges that they
misrepresented their age, the account is suspended pending
investigation and (if substantiated) closed.
Re-verification
A user verifies once. The verified-18+ signal stays with the account
and we don’t ask again on a schedule.
The trust team can re-check a specific account when there’s reason to:
a credible report that a user misrepresented their age, evidence of
account sharing across age groups, or anything else that warrants
another look.
Reporting suspected underage users
If you believe a user on the platform is under 18, report them through
the reporting flow. Suspected-minor reports
are prioritised. Last modified on May 18, 2026
