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ourdream is an 18+ platform. We verify on both ends:
  • Users must confirm they are 18 or older to access mature content, and where required by jurisdiction must complete identity verification.
  • Characters must depict adults. See Prohibited content → Minors.
This page covers the user-side verification.

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How verification works

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Standard sign-up

All new accounts confirm age at sign-up.

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When identity verification is required

Where local law requires it, users must complete identity verification before accessing mature features. See Jurisdictional requirements below for what triggers this.

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The identity-verification flow

When identity verification is required, we use Go.cam, an independent third-party age- verification provider. Depending on the jurisdiction and the user’s context, Go.cam dynamically selects from several verification methods, which may include facial recognition (AI age estimation), live selfie with liveness check, government-issued ID, or credit-card verification. The integration shape is the same regardless of method:
  1. The user completes the verification flow on Go.cam.
  2. Go.cam returns a binary “verified 18+” signal to ourdream.
  3. We retain the signal on the account; we never receive the underlying ID document, selfie, or liveness video.
Go.cam is certified by the German KJM, the British ACC, and recommended by the ASACP. They are GDPR-compliant and have completed a risk assessment with the UK ICO.

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Jurisdictional requirements

Identity verification (not just baseline age confirmation) is required in certain jurisdictions — including the United Kingdom (under the Online Safety Act’s highly-effective age-assurance requirement) and Australia (under the eSafety Commissioner’s age-assurance expectations for adult-content services) — and in any other jurisdiction whose local law requires it. Users in those jurisdictions are routed to the verification flow regardless of their plan.

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What we store

The ID document, the live selfie, and the liveness video are processed by Go.cam and never delivered to ourdream. We only receive a success or failure signal. Go.cam’s own privacy policy states that the verification work happens on the user’s device and that Go.cam does not maintain a server-side database of biometric data.

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When verification doesn’t complete

If verification doesn’t complete, the user is not granted access to gated features and can retry. Repeated failed attempts and obvious tampering are flagged for review. If a user successfully verifies but later evidence emerges that they misrepresented their age, the account is suspended pending investigation and (if substantiated) closed.

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Re-verification

A user verifies once. The verified-18+ signal stays with the account and we don’t ask again on a schedule. The trust team can re-check a specific account when there’s reason to: a credible report that a user misrepresented their age, evidence of account sharing across age groups, or anything else that warrants another look.

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Reporting suspected underage users

If you believe a user on the platform is under 18, report them through the reporting flow. Suspected-minor reports are prioritised.

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Support

For technical difficulties with our age-verification service, contact support@ourdream.ai. Support can help you complete verification through the approved Go.cam route or work through technical issues you hit along the way. Support is not an alternate route to approval, and we do not handle any personal information through this channel — the verification itself still happens entirely on Go.cam.
Last modified on June 29, 2026